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Criminal Records Identity Theft – What Does it Entail?

Student Loans

CFPB Supervision Reports Highlights Failings by Student Loan Servicers and Collectors

The CFPB’s Fall 2014 supervisory highlights, covering supervisory activity between March and June, points to failings by student loan servicers and debt collectors. The highlights identified six failings by student loan servicers, including misleading statements to consumers and telephone harassment. Debt collectors’ misconduct included charging illegal convenience fees to consumers paying by credit card, false threats of litigation and improper disclosure to third parties.

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CFPB’s Student Loan Ombudsman Report Reveals Private Student Loan Securitization Problems

The CFPB’s Student Loan Ombudsman has issued a report on consumer complaints about student loans. Of particular interest is situation of private student loan borrowers, whose loans were securitized (bolding added by me for emphasis): While securitization is often closely associated with the mortgage market, securitization activity in the student loan market has also been… Read More »CFPB’s Student Loan Ombudsman Report Reveals Private Student Loan Securitization Problems

National Consumer Law Center Report: Pounding Student Loan Borrowers

September 26, 2014

This report from the National Consumer Law Center examines the consequences of the Department of Education’s outsourcing of student loan collections to private debt collectors. The report reveals that the Department of Education does little to protect its borrowers from debt collection abuse, and points out that in some respects, the way the DOE pays collectors positively encourages abuses.

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